General Questions

What makes your candles different?

At Evonna’s, we pride ourselves on using high-quality materials to ensure exceptional candles. Our high quality wax provides a clean smooth burn compared to paraffin or soy waxes, and our wooden wicks add a cozy crackling sound. Each candle is hand-poured with care and attention to detail for the finest quality.

Materials used?

Our candles are made with premium coconut apricot wax, crackling wooden wicks, and high-quality fragrance oils. We carefully select materials to ensure a clean, beautiful burn and delightful scents.

But Im Allergic!

No worries! our candles are crafted with allergen-friendly materials. They are paraffin-free, thanks to our use of coconut apricot wax

Are they environment friendly?

Absolutely! Our coconut apricot wax is biodegradable and sustainable, and we use eco-conscious packaging to minimize our environmental impact.

Shipping

Where is my package?

We’ve been experiencing a high volume of orders, so it may take a little longer to process your order than usual. Thank you for your patience and support! After placing your order, you can expect it to ship within 5-8 business days. Once your order has shipped, you’ll receive a confirmation email with a tracking number. Evonna’s is not responsible for any additional duties, taxes, or customs clearance fees for orders shipped outside the continental U.S.

Returns?

Your satisfaction is our priority, and we strive to provide the best experience possible. While we cannot accept returns at this time, we’re happy to offer a refund or replacement for damaged or incorrect items. Simply provide a photo of the damaged item, and we’ll resolve the issue promptly. For assistance with any concerns, please don’t hesitate to contact us — we’re here to help!